Customer strategy Bootcamp: stronger conversion, and more profitable customers 

AI Customer Profit Bootcamp — Fix the Customer Journey That Creates Profit | DigitalAI Business Club
AI Customer Profit Bootcamp · 30 August 2027 · RM880

Stop creating random content. Fix the customer journey that creates profit.

Build your AI-powered Customer Profit Engine in one day — using AI to diagnose revenue leaks, redesign your customer journey, and create a 30-day content-to-revenue plan.

For SME owners, founders, consultants, and service businesses who are done guessing.

30 Aug 2027
Date
9 AM – 5 PM
Time
RM880
Investment
30-Day
WhatsApp Coaching
Limited Seats
Hands-on intake
✓ Customer Profit Journey Map ✓ Revenue Model & Profit Path ✓ Ideal Customer Profit Profile ✓ Offer Profit Message ✓ Trust Acceleration Map ✓ First Win Blueprint ✓ 30-Day Content-to-Revenue Plan ✓ Social Content Automation Workflow ✓ Claude Project + AI Skills Pack ✓ 30-Day WhatsApp Coaching Support
SME Owners & Founders Consultants & Coaches Service Businesses No technical background needed Bring your laptop & business 80% hands-on · 20% facilitation

You have leads. Revenue still leaks.

You post. You follow up. You try AI tools. You attend networking events. You may even have customers who like your work. But every new sale still feels too manual, too dependent on you, and too inconsistent.

“I post regularly but the enquiries are inconsistent. I can’t figure out what’s actually converting.”
“My follow-up process depends entirely on me. When I’m busy, leads fall through the gaps.”
“Customers buy but the onboarding feels rough. I never know if they’re getting value fast enough.”
“I tried AI — ChatGPT, Claude — but I’m not using it in a connected way. It’s random, not strategic.”
“My content gets likes but doesn’t generate enough enquiries. I’m not sure what’s missing.”
“I know there’s revenue leaking somewhere in my customer journey. I just don’t know where to fix first.”

The issue is usually not lack of effort. The customer journey is not designed clearly enough to move people from attention to profit.

This is not an AI marketing course. This is a customer profit system.

Most AI courses teach you how to create more content. This bootcamp teaches you how to connect content, follow-up, onboarding, and customer success to the journey that creates revenue. Marketing gets you attention. A clear customer journey turns attention into profit.

Lead Trust Close Onboard First Win Retention / Referral

You will use AI to diagnose where revenue is leaking across each stage of this journey — then build practical content, messaging, and automation workflows that support every step from first impression to repeat business.

10 working outputs — built on your actual business during the session.

This workshop is designed to produce working business assets, not notes that stay in a folder. Every output is built during the session on your own business.

1

Customer Profit Journey Map

Map where prospects enter, where they hesitate, where they buy, and where revenue leaks after the sale.

2

Revenue Model & Profit Path

Map your current revenue model, identify profit gaps, and design a clearer path from customer acquisition to long-term value.

3

Ideal Customer Profit Profile

Clarify which customers are most worth attracting, serving, retaining, and growing for long-term profit.

4

Offer Profit Message

Turn your offer into a clearer reason to buy — not just a list of services or features.

5

Trust Acceleration Map

Identify the proof, FAQs, stories, and content that help prospects feel confident faster.

6

First Win Blueprint

Design the first customer success moment so new buyers feel progress and value early in the relationship.

7

30-Day Content-to-Revenue Plan

Create content mapped to each customer journey stage — from awareness to referral. Not random posts.

8

Social Media Content Automation Workflow

Prepare content for adaptation, scheduling, and distribution across your selected social channels.

9

Claude Project Structure

Set up an AI workspace with your customer, offer, brand voice, and journey context loaded in and ready to use.

10

AI Customer Profit Skills Pack

Reusable AI prompts for diagnosis, positioning, content planning, follow-up, and first-win design.

No guessing what tools to use. We guide you through each one.

You will work with a practical stack of AI tools during the bootcamp — each one applied to a specific part of your customer profit system. No overwhelm. Just the right tool for the right job.

Claude Pro (Anthropic)

Your primary AI tool throughout the bootcamp — used to build your Claude Project, create reusable AI Skills, draft your customer journey, and generate your content plan.

Primary tool

Canva

Used to design and format your content assets — social posts, carousels, and visual content pieces. Free plan is sufficient; Canva AI features will be demonstrated during the session.

Content design

Google Gemini

Used for research, content idea generation, and customer insight tasks — especially useful if you work within Google Workspace.

Research & ideation

Google Docs / Sheets

Used to organise and populate your 30-Day Content-to-Revenue Plan and customer journey outputs. Templates will be provided during the session.

Planning & organisation

What to prepare before the bootcamp: a Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail/Google account. All other tools are free to access. Detailed preparation instructions will be sent after registration.

What business owners discover when AI becomes practical.

Participants consistently share that the real value is not learning AI tools — it is connecting AI to business clarity, customer flow, and revenue execution.

“AI felt far away. Now, it applies directly to our business.”

Lim Cheng Jeen
Automation & Control Systems SB

“Strategic, commercial, and empowering — not a technical workshop.”

Poh Lin
Director, E M Power SB

“The workshop sparked new business strategy ideas beyond ChatGPT.”

Yuen Ping
Director, E M Power SB

“The session helped participants connect AI with strategy, customer flow, trust-building and revenue execution.”

Anthony Mok
Founder, Miracktech.com

“The bootcamp created clarity on how AI can support a stronger business system instead of adding more noise.”

Prof Dr Chong Mei Chan
Lecturer, University of Malaya

The consistent message: AI becomes more valuable when it is connected to customer understanding, business strategy, implementation, and revenue flow — not just used as a content generator.

Jane Chew

AI Strategy Coach · Founder, DigitalAI Business Club

Jane Chew helps SME owners, business leaders, and professionals turn AI confusion into business clarity. Her work focuses on strategy-first AI adoption, customer journey thinking, practical implementation, and revenue-focused business systems.

With more than 30 years of corporate experience across CRM, loyalty programmes, analytics, and data-driven marketing strategy, Jane brings a customer-first and profit-first lens to every AI conversation.

30+ years CRM & Analytics OgilvyOne · OCBC · Aimia AI Strategy Coach, DigitalAI Business Club Founder Malaysia & SEA SME Focus

Strategy before automation — design the journey before you build the workflow

Customer journey before tools — understand what moves people before you automate

Profit flow before content volume — connected content outperforms random content

AI as a thinking partner, not a replacement for business judgment

Built for business owners who are done guessing.

This is for you if:

  • You get leads but conversion is inconsistent
  • You post content but do not see enough enquiries or sales
  • Your follow-up depends too much on manual effort
  • Onboarding and first-win experience can be improved
  • You want AI to support business growth, not just create posts
  • You have a real offer and want a clearer system to bring customers through the journey
  • You want to bring your laptop and build during the session — not just listen

This is not for you if:

  • You are looking for overnight results or quick hacks
  • You do not have a real product, service, or customer base yet
  • You expect AI to replace your business thinking
  • You only want a tool tutorial without a strategy layer
  • You do not want to work on your actual business during the session

Bootcamp details

Everything you need to know before you register.

Date
30 Aug 2027
Time
9:00 AM – 5:00 PM
Investment
RM880 / person
Format
Hands-on workshop
Coaching
30-Day WhatsApp
Seats
Limited intake
Bring
Laptop + business info
AI Tools
Claude Pro + Canva + Gemini

Why 30-day WhatsApp coaching is included

Many people attend training, get inspired, then lose momentum when they return to the daily business grind. The 30-day coaching period exists to help you apply, refine, and implement — not just attend.

During the 30 days, you can get support to:

  • Refine your Customer Profit Journey Map
  • Improve your Revenue Leak Diagnostic
  • Sharpen your Offer Profit Message
  • Review your 30-day content plan
  • Clarify your content automation workflow
  • Ask practical implementation questions

Common questions

Before you decide. Honest answers to the questions most people have before registering.

What is the AI Customer Profit Bootcamp and how does it work?

The AI Customer Profit Bootcamp is a 1-day hands-on workshop for SME owners and service businesses in Malaysia. You use Claude AI to map your full customer journey, identify where revenue is leaking, and build 10 working business assets — including a 30-Day Content-to-Revenue Plan and a Claude Project setup. It includes 30 days of WhatsApp coaching after the workshop day. Investment is RM880 per participant.

Is this suitable for non-technical business owners?

Yes. No coding or advanced technical skills are needed. If you can explain your business and type into an AI tool, you can participate fully. The focus is business strategy, customer journey design, practical prompting, and workflow thinking — not technical setup. A Claude Pro subscription is recommended for the best experience during the workshop.

How is this different from other AI workshops or courses in Malaysia?

Most AI workshops demonstrate tools — you watch, take notes, and go home still unsure how to apply it to your specific business. This bootcamp is different because every session produces a working output for your actual business: your customer journey map, your revenue leak diagnosis, your offer message, your content plan. You leave with a system, not slides.

I have attended AI workshops before. Why would this be different?

If you have attended AI workshops that taught tools without connecting them to your customer journey, revenue flow, or offer clarity — this fills that gap. The focus is on building the business logic that makes AI useful for your specific situation, not on learning another platform. 80% of the session is hands-on work on your own business.

Will I actually build a 30-day content plan during the session?

Yes. You will build a 30-Day Content-to-Revenue Plan that maps content to each stage of your customer journey: lead generation, trust-building, conversion, onboarding, first win, retention, and referral. This is not a generic template — it is built from your own customer profile, offer, and revenue leak diagnosis during the session.

What do I need to bring?

Bring a laptop and enough information about your business: your offer or service description, your customer profile, any past content, FAQs, testimonials, common objections, and any customer journey issues you want to fix. A Claude Pro subscription (claude.ai/upgrade) is recommended — details will be sent after registration. A Canva account (free) and Gmail account are also useful to have ready.

Is this a hard sell for more expensive packages?

No. RM880 is the complete investment. You attend the 1-day bootcamp, build your system, and receive 30 days of WhatsApp coaching. If you later want deeper implementation support or private advisory, that is available separately — and only discussed if you request it. There is no upsell pressure during or after the bootcamp.

Is the bootcamp HRDC claimable?

HRDC eligibility for this intake is being confirmed. Please WhatsApp Jane directly at 012-666 9892 for the latest update before registering if HRDC funding is a requirement for your company.

Secure your seat

Stop guessing. Start building your Customer Profit Engine. One day. Ten working business outputs. RM880 per participant. 30-day WhatsApp coaching included. Bring your laptop and your business — you will build the system during the session, not take it home as homework.

AI Customer Profit Bootcamp
RM880
per participant · includes 30-day WhatsApp coaching
  • 1-day hands-on workshop (9 AM–5 PM)
  • Customer Profit Journey workbook
  • Revenue Model & Profit Path template
  • 30-Day Content-to-Revenue Plan template
  • Social Media Automation Workflow guide
  • Claude Project setup guide
  • AI Customer Profit Skills Pack
  • 30-day WhatsApp coaching support
Secure My Seat Now

→ Limited seats — this is a coaching-quality hands-on intake, not a mass event

→ Not sure if it’s right for you? WhatsApp Jane first — honest answer guaranteed

→ DigitalAI Business Club members get a reduced rate — WhatsApp Jane for the member link

AI Customer Profit Bootcamp — Fix the Customer Journey That Creates Profit | DigitalAI Business Club
AI Customer Profit Bootcamp · 30 August 2027 · RM880

Stop creating random content. Fix the customer journey that creates profit.

Build your AI-powered Customer Profit Engine in one day — using AI to diagnose revenue leaks, redesign your customer journey, and create a 30-day content-to-revenue plan.

For SME owners, founders, consultants, and service businesses who are done guessing.

30 Aug 2027
Date
9 AM–5 PM
Time
RM880
Investment
30-Day
WhatsApp Coaching
Limited
Hands-on Intake
SME Owners & Founders Consultants & Coaches Service Businesses No technical background needed Bring your laptop & business 80% hands-on · 20% facilitation
The real problem

You have leads. Revenue still leaks.

You post. You follow up. You try AI tools. You attend networking events. You may even have customers who like your work. But every new sale still feels too manual, too dependent on you, and too inconsistent.

I post regularly but the enquiries are inconsistent. I can’t figure out what’s actually converting.

My follow-up process depends entirely on me. When I’m busy, leads fall through the gaps.

Customers buy but the onboarding feels rough. I never know if they’re getting value fast enough.

I tried AI — ChatGPT, Claude — but I’m not using it in a connected way. It’s random, not strategic.

My content gets likes but doesn’t generate enough enquiries. I’m not sure what’s missing.

I know there’s revenue leaking somewhere in my customer journey. I just don’t know where to fix first.

The issue is usually not lack of effort. The customer journey is not designed clearly enough to move people from attention to profit.
Not another AI marketing course

This is a customer profit system.

Most AI courses teach you how to create more content. This bootcamp teaches you how to connect content, follow-up, onboarding, and customer success to the journey that creates revenue. Marketing gets you attention. A clear customer journey turns attention into profit.

Lead
Trust
Close
Onboard
First Win
Retention / Referral

You will use AI to diagnose where revenue is leaking across each stage of this journey — then build practical content, messaging, and automation workflows that support every step from first impression to repeat business.

Built during the session, on your business

10 working outputs — not notes in a folder.

This workshop is designed to produce working business assets. Every output is built during the session on your own business.

01

Customer Profit Journey Map

Map where prospects enter, where they hesitate, where they buy, and where revenue leaks after the sale.

02

Revenue Model & Profit Path

Map your current revenue model, identify profit gaps, and design a clearer path to long-term value.

03

Ideal Customer Profit Profile

Clarify which customers are most worth attracting, serving, retaining, and growing for long-term profit.

04

Offer Profit Message

Turn your offer into a clearer reason to buy — not just a list of services or features.

05

Trust Acceleration Map

Identify the proof, FAQs, stories, and content that help prospects feel confident faster.

06

First Win Blueprint

Design the first customer success moment so new buyers feel progress and value early.

07

30-Day Content-to-Revenue Plan

Content mapped to each customer journey stage — from awareness to referral. Not random posts.

08

Social Media Content Automation Workflow

Content prepared for adaptation, scheduling, and distribution across your selected channels.

09

Claude Project Structure

An AI workspace with your customer, offer, brand voice, and journey context loaded in and ready.

10

AI Customer Profit Skills Pack

Reusable AI prompts for diagnosis, positioning, content planning, follow-up, and first-win design.

No guessing what tools to use

We guide you through each one.

A practical stack of AI tools during the bootcamp — each one applied to a specific part of your customer profit system. No overwhelm. Just the right tool for the right job.

Primary tool

Claude Pro (Anthropic)

Build your Claude Project, create reusable AI Skills, draft your customer journey, and generate your content plan.

Content design

Canva

Design and format your content assets — social posts, carousels, and visual pieces. Free plan is sufficient.

Research & ideation

Google Gemini

Research, content idea generation, and customer insight tasks — especially useful within Google Workspace.

Planning & organisation

Google Docs / Sheets

Organise and populate your 30-Day Content-to-Revenue Plan and journey outputs. Templates provided.

What to prepare before the bootcamp: a Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail/Google account. All other tools are free to access. Detailed preparation instructions will be sent after registration.

What business owners discover

When AI becomes practical.

AI felt far away. Now, it applies directly to our business.

Lim Cheng Jeen
Automation & Control Systems SB

Strategic, commercial, and empowering — not a technical workshop.

Poh Lin
Director, E M Power SB

The workshop sparked new business strategy ideas beyond ChatGPT.

Yuen Ping
Director, E M Power SB

Helped participants connect AI with strategy, customer flow, trust-building and revenue execution.

Anthony Mok
Founder, Miracktech.com

Created clarity on how AI can support a stronger business system instead of adding more noise.

Prof Dr Chong Mei Chan
Lecturer, University of Malaya

The consistent message: AI becomes more valuable when it is connected to customer understanding, business strategy, implementation, and revenue flow — not just used as a content generator.

Your trainer
JC

Jane Chew

AI Strategy Coach · Founder, DigitalAI Business Club

Jane Chew helps SME owners, business leaders, and professionals turn AI confusion into business clarity. Her work focuses on strategy-first AI adoption, customer journey thinking, practical implementation, and revenue-focused business systems. With more than 30 years of corporate experience across CRM, loyalty programmes, analytics, and data-driven marketing strategy, Jane brings a customer-first and profit-first lens to every AI conversation.

30+ years CRM & Analytics OgilvyOne · OCBC · Aimia Founder, DigitalAI Business Club Malaysia & SEA SME Focus
Strategy before automation — design the journey before you build the workflow
Customer journey before tools — understand what moves people before you automate
Profit flow before content volume — connected content outperforms random content
AI as a thinking partner, not a replacement for business judgment
Built for business owners who are done guessing

Is this the right room for you?

This is for you if:

  • You get leads but conversion is inconsistent
  • You post content but do not see enough enquiries or sales
  • Your follow-up depends too much on manual effort
  • Onboarding and first-win experience can be improved
  • You want AI to support business growth, not just create posts
  • You have a real offer and want a clearer system to bring customers through the journey
  • You want to bring your laptop and build during the session — not just listen

This is not for you if:

  • You are looking for overnight results or quick hacks
  • You do not have a real product, service, or customer base yet
  • You expect AI to replace your business thinking
  • You only want a tool tutorial without a strategy layer
  • You do not want to work on your actual business during the session
Bootcamp details

Everything you need to know before you register.

Date
30 Aug 2027
Time
9AM – 5PM
Investment
RM880 / person
Format
Hands-on workshop
Coaching
30-Day WhatsApp
Seats
Limited intake
Bring
Laptop + business info
AI Tools
Claude Pro + Canva + Gemini

Why 30-day WhatsApp coaching is included

Many people attend training, get inspired, then lose momentum when they return to the daily business grind. The 30-day coaching period exists to help you apply, refine, and implement — not just attend.

  • Refine your Customer Profit Journey Map
  • Improve your Revenue Leak Diagnostic
  • Sharpen your Offer Profit Message
  • Review your 30-day content plan
  • Clarify your content automation workflow
  • Ask practical implementation questions
Common questions

Before you decide.

Honest answers to the questions most people have before registering.

What is the AI Customer Profit Bootcamp and how does it work?+

A 1-day hands-on workshop for SME owners and service businesses in Malaysia. You use Claude AI to map your full customer journey, identify where revenue is leaking, and build 10 working business assets — including a 30-Day Content-to-Revenue Plan and a Claude Project setup. Includes 30 days of WhatsApp coaching after the workshop day. Investment is RM880 per participant.

Is this suitable for non-technical business owners?+

Yes. No coding or advanced technical skills are needed. If you can explain your business and type into an AI tool, you can participate fully. The focus is business strategy, customer journey design, practical prompting, and workflow thinking — not technical setup. A Claude Pro subscription is recommended for the best experience.

How is this different from other AI workshops in Malaysia?+

Most AI workshops demonstrate tools — you watch, take notes, and go home still unsure how to apply it to your specific business. This bootcamp is different because every session produces a working output for your actual business: your customer journey map, your revenue leak diagnosis, your offer message, your content plan. You leave with a system, not slides.

I have attended AI workshops before. Why would this be different?+

If you have attended AI workshops that taught tools without connecting them to your customer journey, revenue flow, or offer clarity — this fills that gap. The focus is on building the business logic that makes AI useful for your specific situation. 80% of the session is hands-on work on your own business.

Will I actually build a 30-day content plan during the session?+

Yes. You will build a 30-Day Content-to-Revenue Plan mapped to each stage of your customer journey: lead generation, trust-building, conversion, onboarding, first win, retention, and referral. Built from your own customer profile, offer, and revenue leak diagnosis during the session.

What do I need to bring?+

A laptop and enough information about your business: your offer or service description, customer profile, past content, FAQs, testimonials, common objections, and any journey issues you want to fix. A Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail account are also useful to have ready.

Is this a hard sell for more expensive packages?+

No. RM880 is the complete investment. You attend the 1-day bootcamp, build your system, and receive 30 days of WhatsApp coaching. If you later want deeper implementation support or private advisory, that is available separately — and only discussed if you request it.

Is the bootcamp HRDC claimable?+

HRDC eligibility for this intake is being confirmed. Please WhatsApp Jane directly at 012-666 9892 for the latest update before registering if HRDC funding is a requirement for your company.

Secure your seat

Stop guessing. Start building your Customer Profit Engine.

One day. Ten working business outputs. RM880 per participant. 30-day WhatsApp coaching included. Bring your laptop and your business — you will build the system during the session, not take it home as homework.

→ Limited seats — this is a coaching-quality hands-on intake, not a mass event
→ Not sure if it’s right for you? WhatsApp Jane first — honest answer guaranteed
→ DigitalAI Business Club members get a reduced rate — WhatsApp Jane for the member link

AI Customer Profit Bootcamp

RM880
per participant · includes 30-day WhatsApp coaching
  • 1-day hands-on workshop (9 AM–5 PM)
  • Customer Profit Journey workbook
  • Revenue Model & Profit Path template
  • 30-Day Content-to-Revenue Plan template
  • Social Media Automation Workflow guide
  • Claude Project setup guide
  • AI Customer Profit Skills Pack
  • 30-day WhatsApp coaching support
Secure My Seat Now