Stop creating random content. Fix the customer journey that creates profit.
This is a customer strategy bootcamp, not a prompt-writing class. You will use AI as a strategic thinking partner — to diagnose revenue leaks, design your customer journey, and build a 30-day content-to-revenue plan grounded in real positioning, not generic AI output.
For SME owners, founders, consultants, and service businesses who are done guessing.
AI-generated content is about to flood every feed. Being different will matter more than being loud.
Every competitor will soon be publishing AI-written posts, AI-edited videos, and AI-drafted proposals. When anyone can generate content in seconds, content volume stops being an advantage — it becomes noise, and noise doesn’t buy from you.
You have leads. Revenue still leaks.
You post. You follow up. You try AI tools. You attend networking events. You may even have customers who like your work. But every new sale still feels too manual, too dependent on you, and too inconsistent.
I post regularly but the enquiries are inconsistent. I can’t figure out what’s actually converting.
My follow-up process depends entirely on me. When I’m busy, leads fall through the gaps.
Customers buy but the onboarding feels rough. I never know if they’re getting value fast enough.
I tried AI — ChatGPT, Claude — but I’m not using it in a connected way. It’s random, not strategic.
My content gets likes but doesn’t generate enough enquiries. I’m not sure what’s missing.
I know there’s revenue leaking somewhere in my customer journey. I just don’t know where to fix first.
This is a customer profit system.
Most AI courses teach you how to create more content. This bootcamp teaches you how to connect content, follow-up, onboarding, and customer success to the journey that creates revenue. Marketing gets you attention. A clear customer journey turns attention into profit.
You will use AI to diagnose where revenue is leaking across each stage of this journey — then build practical content, messaging, and automation workflows that support every step from first impression to repeat business.
10 working outputs — not notes in a folder.
This workshop is designed to produce working business assets. Every output is built during the session on your own business.
Customer Profit Journey Map
Map where prospects enter, where they hesitate, where they buy, and where revenue leaks after the sale.
Revenue Model & Profit Path
Map your current revenue model, identify profit gaps, and design a clearer path to long-term value.
Ideal Customer Profit Profile
Clarify which customers are most worth attracting, serving, retaining, and growing for long-term profit.
Offer Profit Message
Turn your offer into a clearer reason to buy — not just a list of services or features.
Trust Acceleration Map
Identify the proof, FAQs, stories, and content that help prospects feel confident faster.
First Win Blueprint
Design the first customer success moment so new buyers feel progress and value early.
30-Day Content-to-Revenue Plan
Content mapped to each customer journey stage — from awareness to referral. Not random posts.
Social Media Content Automation Workflow
Content prepared for adaptation, scheduling, and distribution across your selected channels.
Claude Project Structure
An AI workspace with your customer, offer, brand voice, and journey context loaded in and ready.
AI Customer Profit Skills Pack
Reusable AI prompts for diagnosis, positioning, content planning, follow-up, and first-win design.
We guide you through each one.
A practical stack of AI tools during the bootcamp — each one applied to a specific part of your customer profit system. No overwhelm. Just the right tool for the right job.
Claude Pro (Anthropic)
Build your Claude Project, create reusable AI Skills, draft your customer journey, and generate your content plan.
Canva
Design and format your content assets — social posts, carousels, and visual pieces. Free plan is sufficient.
Google Gemini
Research, content idea generation, and customer insight tasks — especially useful within Google Workspace.
Google Docs / Sheets
Organise and populate your 30-Day Content-to-Revenue Plan and journey outputs. Templates provided.
What to prepare before the bootcamp: a Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail/Google account. All other tools are free to access. Detailed preparation instructions will be sent after registration.
When AI becomes practical.
AI felt far away. Now, it applies directly to our business.
Strategic, commercial, and empowering — not a technical workshop.
The workshop sparked new business strategy ideas beyond ChatGPT.
Helped participants connect AI with strategy, customer flow, trust-building and revenue execution.
Created clarity on how AI can support a stronger business system instead of adding more noise.
The consistent message: AI becomes more valuable when it is connected to customer understanding, business strategy, implementation, and revenue flow — not just used as a content generator.
Jane Chew
Jane Chew helps SME owners, business leaders, and professionals turn AI confusion into business clarity. Her work focuses on strategy-first AI adoption, customer journey thinking, practical implementation, and revenue-focused business systems. With more than 30 years of corporate experience across CRM, loyalty programmes, analytics, and data-driven marketing strategy, Jane brings a customer-first and profit-first lens to every AI conversation.
Is this the right room for you?
This is for you if:
- You get leads but conversion is inconsistent
- You post content but do not see enough enquiries or sales
- Your follow-up depends too much on manual effort
- Onboarding and first-win experience can be improved
- You want AI to support business growth, not just create posts
- You have a real offer and want a clearer system to bring customers through the journey
- You want to bring your laptop and build during the session — not just listen
This is not for you if:
- You are looking for overnight results or quick hacks
- You do not have a real product, service, or customer base yet
- You expect AI to replace your business thinking
- You only want a tool tutorial without a strategy layer
- You do not want to work on your actual business during the session
Everything you need to know before you register.
Why 30-day WhatsApp coaching is included
Many people attend training, get inspired, then lose momentum when they return to the daily business grind. The 30-day coaching period exists to help you apply, refine, and implement — not just attend.
- Refine your Customer Profit Journey Map
- Improve your Revenue Leak Diagnostic
- Sharpen your Offer Profit Message
- Review your 30-day content plan
- Clarify your content automation workflow
- Ask practical implementation questions
Before you decide.
Honest answers to the questions most people have before registering.
A 1-day hands-on workshop for SME owners and service businesses in Malaysia. You use Claude AI to map your full customer journey, identify where revenue is leaking, and build 10 working business assets — including a 30-Day Content-to-Revenue Plan and a Claude Project setup. Includes 30 days of WhatsApp coaching after the workshop day. Investment is RM880 per participant.
Yes. No coding or advanced technical skills are needed. If you can explain your business and type into an AI tool, you can participate fully. The focus is business strategy, customer journey design, practical prompting, and workflow thinking — not technical setup. A Claude Pro subscription is recommended for the best experience.
Most AI workshops demonstrate tools — you watch, take notes, and go home still unsure how to apply it to your specific business. This bootcamp is different because every session produces a working output for your actual business: your customer journey map, your revenue leak diagnosis, your offer message, your content plan. You leave with a system, not slides.
If you have attended AI workshops that taught tools without connecting them to your customer journey, revenue flow, or offer clarity — this fills that gap. The focus is on building the business logic that makes AI useful for your specific situation. 80% of the session is hands-on work on your own business.
Yes. You will build a 30-Day Content-to-Revenue Plan mapped to each stage of your customer journey: lead generation, trust-building, conversion, onboarding, first win, retention, and referral. Built from your own customer profile, offer, and revenue leak diagnosis during the session.
A laptop and enough information about your business: your offer or service description, customer profile, past content, FAQs, testimonials, common objections, and any journey issues you want to fix. A Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail account are also useful to have ready.
No. RM880 is the complete investment. You attend the 1-day bootcamp, build your system, and receive 30 days of WhatsApp coaching. If you later want deeper implementation support or private advisory, that is available separately — and only discussed if you request it.
HRDC eligibility for this intake is being confirmed. Please WhatsApp Jane directly at 012-666 9892 for the latest update before registering if HRDC funding is a requirement for your company.
Stop guessing. Start building your Customer Profit Engine.
One day. Ten working business outputs. RM880 per participant. 30-day WhatsApp coaching included. Bring your laptop and your business — you will build the system during the session, not take it home as homework.
AI Customer Profit Bootcamp
- 1-day hands-on workshop (9 AM–5 PM)
- Customer Profit Journey workbook
- Revenue Model & Profit Path template
- 30-Day Content-to-Revenue Plan template
- Social Media Automation Workflow guide
- Claude Project setup guide
- AI Customer Profit Skills Pack
- 30-day WhatsApp coaching support