How is this different from other AI workshops in Malaysia?

Most AI workshops demonstrate tools. This bootcamp is a working session where you build outputs for your actual business — a Customer Profit Journey Map, Revenue Leak Diagnostic, Offer Message, 30-Day Content Plan, and a Claude Project setup. You leave with a working system, not notes.

AI Customer Profit Bootcamp - DigitalAI Business Club

Q: Is the AI Customer Profit Bootcamp suitable for non-technical business owners?

Yes. No coding or technical background is required. If you can explain your business and type into an AI tool, you can participate fully. The focus is business strategy, customer journey design, and practical AI execution — not technical setup.

You have leads. Revenue still leaks.

You post. You follow up. You try AI tools. You attend networking events. You may even have customers who like your work. But every new sale still feels too manual, too dependent on you, and too inconsistent.

Sound familiar?

I post regularly but the enquiries are inconsistent. I can’t figure out what’s actually converting.

My follow-up process depends entirely on me. When I’m busy, leads fall through the gaps.

Customers buy but the onboarding feels rough. I never know if they’re getting value fast enough.

I tried AI — ChatGPT, Claude — but I’m not using it in a connected way. It’s random, not strategic.

My content gets likes but doesn’t generate enough enquiries. I’m not sure what’s missing.

I know there’s revenue leaking somewhere in my customer journey. I just don’t know where to fix first.

The issue is usually not lack of effort. The customer journey is not designed clearly enough to move people from attention to profit.

The system

This is not an AI marketing course.
This is a customer profit system.

Most AI courses teach you how to create more content. This bootcamp teaches you how to connect content, follow-up, onboarding, and customer success to the journey that creates revenue.

Marketing gets you attention. A clear customer journey turns attention into profit.

Lead → Trust → Close → Onboard → First Win → Retention / Referral

You will use AI to diagnose where revenue is leaking across each stage of this journey — then build practical content, messaging, and automation workflows that support every step from first impression to repeat business.

What you build

10 working outputs — built on your actual business during the session.

This workshop is designed to produce working business assets, not notes that stay in a folder. Every output is built during the session on your own business.

1

Customer Profit Journey Map

Map where prospects enter, where they hesitate, where they buy, and where revenue leaks after the sale.

2

Revenue Model & Profit Path

Map your current revenue model, identify profit gaps, and design a clearer path from customer acquisition to long-term value.

3

Ideal Customer Profit Profile

Clarify which customers are most worth attracting, serving, retaining, and growing for long-term profit.

4

Offer Profit Message

Turn your offer into a clearer reason to buy — not just a list of services or features.

5

Trust Acceleration Map

Identify the proof, FAQs, stories, and content that help prospects feel confident faster.

6

First Win Blueprint

Design the first customer success moment so new buyers feel progress and value early in the relationship.

7

30-Day Content-to-Revenue Plan

Create content mapped to each customer journey stage — from awareness to referral. Not random posts.

8

Social Media Content Automation Workflow

Prepare content for adaptation, scheduling, and distribution across your selected social channels.

9

Claude Project Structure

Set up an AI workspace with your customer, offer, brand voice, and journey context loaded in and ready to use.

10

AI Customer Profit Skills Pack

Reusable AI prompts for diagnosis, positioning, content planning, follow-up, and first-win design.

AI tools you will use

No guessing what tools to use. We guide you through each one.

You will work with a practical stack of AI tools during the bootcamp — each one applied to a specific part of your customer profit system. No overwhelm. Just the right tool for the right job.

✦

Claude Pro (Anthropic)

Your primary AI tool throughout the bootcamp — used to build your Claude Project, create reusable AI Skills, draft your customer journey, and generate your content plan.

Primary tool

◈

Canva

Used to design and format your content assets — social posts, carousels, and visual content pieces. Free plan is sufficient; Canva AI features will be demonstrated during the session.

Content design

◉

Google Gemini

Used for research, content idea generation, and customer insight tasks — especially useful if you work within Google Workspace.

Research & ideation

▣

Google Docs / Sheets

Used to organise and populate your 30-Day Content-to-Revenue Plan and customer journey outputs. Templates will be provided during the session.

Planning & organisation

What to prepare before the bootcamp: A Claude Pro subscription (claude.ai/upgrade), a free Canva account, and a Gmail/Google account. All other tools are free to access. Detailed preparation instructions will be sent after registration.

Workshop flow

One day. Four working sessions. 80% hands-on.

You are not watching someone use AI. You are building your Customer Profit Engine during every session.

Morning · Session 1

Diagnose your customer profit journey

Reset how you think about AI and content
Map Lead → Trust → Close → Onboard → First Win → Referral
Identify where customers drop off today
Prioritise the top revenue leaks to fix first

Morning · Session 2

Build your profitable customer profile and offer message

Create your Ideal Customer Profit Profile
Sharpen your Offer Profit Message
Map trust gaps and proof assets
Design your Trust Acceleration Map

Afternoon · Session 3

Create your 30-day content-to-revenue plan

Build content pillars from customer journey gaps
Create topics for each stage: lead, trust, close, onboard, retention
Prepare hooks, captions, CTAs, and follow-up angles
Design your First Win Blueprint

Afternoon · Session 4

Content automation + Claude project setup

Repurpose one idea into multiple platform formats
Prepare content workflow for social distribution
Set up Claude Project with your business context
Install reusable AI Customer Profit Skills

What participants say

What business owners discover when AI becomes practical.

Participants consistently share that the real value is not learning AI tools — it is connecting AI to business clarity, customer flow, and revenue execution.

AI felt far away. Now, it applies directly to our business.

Lim Cheng Jeen

Automation & Control Systems SB

Strategic, commercial, and empowering — not a technical workshop.

Poh Lin

Director, E M Power SB

The workshop sparked new business strategy ideas beyond ChatGPT.

Yuen Ping

Director, E M Power SB

The session helped participants connect AI with strategy, customer flow, trust-building and revenue execution.

Anthony Mok

Founder, Miracktech.com

The bootcamp created clarity on how AI can support a stronger business system instead of adding more noise.

Prof Dr Chong Mei Chan

Lecturer, University of Malaya

The consistent message: AI becomes more valuable when it is connected to customer understanding, business strategy, implementation, and revenue flow — not just used as a content generator.

Your trainer

Jane Chew

AI Strategy Coach · Founder, DigitalAI Business Club

Jane Chew helps SME owners, business leaders, and professionals turn AI confusion into business clarity. Her work focuses on strategy-first AI adoption, customer journey thinking, practical implementation, and revenue-focused business systems.

With more than 30 years of corporate experience across CRM, loyalty programmes, analytics, and data-driven marketing strategy, Jane brings a customer-first and profit-first lens to every AI conversation.

30+ years CRM & Analytics OgilvyOne · OCBC · Aimia AI Strategy Coach DigitalAI Business Club Founder Malaysia & SEA SME Focus

Strategy before automation — design the journey before you build the workflow
Customer journey before tools — understand what moves people before you automate
Profit flow before content volume — connected content outperforms random content
AI as a thinking partner, not a replacement for business judgment

Who this is for

Built for business owners who are done guessing.

This is for you if:

You get leads but conversion is inconsistent
You post content but do not see enough enquiries or sales
Your follow-up depends too much on manual effort
Onboarding and first-win experience can be improved
You want AI to support business growth, not just create posts
You have a real offer and want a clearer system to bring customers through the journey
You want to bring your laptop and build during the session — not just listen

This is not for you if:

You are looking for overnight results or quick hacks
You do not have a real product, service, or customer base yet
You expect AI to replace your business thinking
You only want a tool tutorial without a strategy layer
You do not want to work on your actual business during the session

Bootcamp details

Everything you need to know before you register.

Date

30 June 2026

Time

9:00 AM – 5:00 PM

Investment

RM880 per person

Format

Hands-on workshop

Coaching

30-Day WhatsApp

Seats

Limited intake

Bring

Laptop + your business info

AI Tools

Claude Pro + Canva + Gemini

Why 30-day WhatsApp coaching is included

Many people attend training, get inspired, then lose momentum when they return to the daily business grind. The 30-day coaching period exists to help you apply, refine, and implement — not just attend.

During the 30 days, you can get support to:

Refine your Customer Profit Journey Map
Improve your Revenue Leak Diagnostic
Sharpen your Offer Profit Message
Review your 30-day content plan
Clarify your content automation workflow
Ask practical implementation questions

Common questions

Before you decide.

Honest answers to the questions most people have before registering.

What is the AI Customer Profit Bootcamp and how does it work?

The AI Customer Profit Bootcamp is a 1-day hands-on workshop for SME owners and service businesses in Malaysia. You use Claude AI to map your full customer journey, identify where revenue is leaking, and build 10 working business assets — including a 30-Day Content-to-Revenue Plan and a Claude Project setup. It includes 30 days of WhatsApp coaching after the workshop day. Investment is RM880 per participant.

Is this suitable for non-technical business owners?

Yes. No coding or advanced technical skills are needed. If you can explain your business and type into an AI tool, you can participate fully. The focus is business strategy, customer journey design, practical prompting, and workflow thinking — not technical setup. A Claude Pro subscription is recommended for the best experience during the workshop.

How is this different from other AI workshops or courses in Malaysia?

Most AI workshops demonstrate tools — you watch, take notes, and go home still unsure how to apply it to your specific business. This bootcamp is different because every session produces a working output for your actual business: your customer journey map, your revenue leak diagnosis, your offer message, your content plan. You leave with a system, not slides.

I have attended AI workshops before. Why would this be different?

If you have attended AI workshops that taught tools without connecting them to your customer journey, revenue flow, or offer clarity — this fills that gap. The focus is on building the business logic that makes AI useful for your specific situation, not on learning another platform. 80% of the session is hands-on work on your own business.

Will I actually build a 30-day content plan during the session?

Yes. You will build a 30-Day Content-to-Revenue Plan that maps content to each stage of your customer journey: lead generation, trust-building, conversion, onboarding, first win, retention, and referral. This is not a generic template — it is built from your own customer profile, offer, and revenue leak diagnosis during the session.

What do I need to bring?

Bring a laptop and enough information about your business: your offer or service description, your customer profile, any past content, FAQs, testimonials, common objections, and any customer journey issues you want to fix. A Claude Pro subscription (claude.ai/upgrade) is recommended — details will be sent after registration. A Canva account (free) and Gmail account are also useful to have ready.

Is this a hard sell for more expensive packages?

No. RM880 is the complete investment. You attend the 1-day bootcamp, build your system, and receive 30 days of WhatsApp coaching. If you later want deeper implementation support or private advisory, that is available separately — and only discussed if you request it. There is no upsell pressure during or after the bootcamp.

Is the bootcamp HRDC claimable?

HRDC eligibility for this intake is being confirmed. Please WhatsApp Jane directly at 012-666 9892 for the latest update before registering if HRDC funding is a requirement for your company.

Secure your seat

Stop guessing. Start building your Customer Profit Engine.

One day. Ten working business outputs. RM880 per participant. 30-day WhatsApp coaching included.

Bring your laptop and your business. You will build the system during the session — not take it home as homework.

→ Limited seats — this is a coaching-quality hands-on intake, not a mass event

→ Not sure if it’s right for you? WhatsApp Jane first — honest answer guaranteed

→ DigitalAI Business Club members get a reduced rate — WhatsApp Jane for the member link